Ready to launch?

Configuring a custom domain (such as is an important step in getting your website ready for the world.

By default, your new hosting account was configured using an access domain that we generated based on the site title you entered. Your access domain is in the format, We set it up this way so that you can access your new website for development, migration, and testing purposes before you’re ready to launch. But have no fear, it’s easy to configure your custom domain when you’re ready to launch.


Updating your Domain Name System (DNS) can have unintended consequences if it’s not done properly. It’s a good idea to write down your existing DNS records before making any changes. We also recommend lowering your Time To Live (TTL) to 3600 seconds the day before making the change so that updates occur quickly. Every domain name registrar is different, so please familiarize yourself with your registrar’s documentation prior to making any changes.

Part A — Verifying Your Server IP Address

Before you can configure your custom domain, you’ll need to know what values to use to connect it. You’ll need to know your website’s IP address for your server. You can get this information from your Advanced WP Dashboard.


From your Advanced WP Dashboard, Click the down arrow to reveal your server IP.


Copy the Server IP Address.

Part B — Connecting Your Custom Domain


From time to time, we may need to migrate your website from one server to another for a variety of load balancing and performance reasons. While this is not a common occurrence, you may experience unexpected outages if the A Record in your DNS is not updated accordingly.

Restoring Your Registrar's Nameservers


Log into your domain name registrar and select the custom domain name you wish to point to your Advanced WP account. Navigate to the Nameservers or DNS section of their dashboard. You should find an option to use the default nameservers (with Google Domains, it reads “Use the Google Domain name servers”). Select it and save changes.


Make sure the option “Use the Google Domains name servers” is selected (or your registrar’s equivalent).


Save the default nameservers.

Adding an A Record To Your DNS

Navigate to the DNS Records area of the registrar’s dashboard (with Google Domains, it’s called “Custom resource records). You’ll need to add or update the A record to point to your new server’s IP address. If you already have an A Record you can delete it or edit it as follows:


Add your A record and use the @ symbol for the hostname field.


Choose an A record entry.


Set the TTL to 1 Day (or 86400 seconds). You may wish to use a smaller TTL (ex. 3600 seconds) until after you’ve tested your configuration.


Paste the IP address you’ve obtained from your Advanced WP Dashboard.


Save the A Record.

Part C — Updating WordPress To Use Your Custom Domain

Whew. We’re almost there. The last step in the process is to update WordPress to use your custom domain. This will make sure that the server knows which website to route that incoming traffic to for your custom domain.


Click the edit icon in your server details in the Advanced WP Dashboard.


Change your “Domain Name” field to your new custom domain.


Click the save button to update your domain.